Privacy Policy

Last updated: 25 Nov 2025

This Privacy Policy explains how Finest Touch, operated by Zakra Ltd, collects, uses and protects your personal information when you visit or make a purchase on finesttouch.ie.

1. Who We Are

FINEST TOUCH
Zakra Ltd
15B Togher Industrial Estate,
T12R201 Cork
Call: 089 489 6533
Email: office@finesttouch.ie

We are the data controller for the information collected on this website.

2. Information We Collect

We collect the following types of information:

Information you provide

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Any messages sent via contact forms or email

Information collected automatically

When you visit our website, we automatically collect:

IP address
Browser type and device information
Pages viewed and time spent on the site
Cookies and analytics data

Shopify also collects data necessary to operate the store (e.g., order details, cart information). You can learn more at: shopify.com/legal/privacy

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchase
Respond to enquiries
Improve our website and services
Prevent fraud and maintain security
Send updates or marketing emails (only if you subscribe)

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following lawful bases:

Contract (to fulfil your order)
Consent (for newsletter subscription)
Legitimate interest (website analytics, improving services)
Legal obligation (keeping financial records)

5. Sharing Your Information

We only share your information with:

Shopify (website platform)
Payment processors (e.g., card providers, PayPal)
Delivery partners (to deliver your order)
Service providers such as analytics or email marketing tools

We do not sell or rent your personal information to anyone.

6. Cookies

We use cookies to:

Keep your cart active
Improve site performance
Analyse website traffic
Provide a better shopping experience

You can manage or disable cookies in your browser settings.

7. Data Retention

We keep your personal information for as long as necessary to:

Complete your order
Meet legal and tax obligations
Resolve disputes

Newsletter data is kept until you unsubscribe.

8. Your Rights (GDPR)

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Object to processing
Request a copy of your data

To exercise any of these rights, contact us at: office@finesttouch.ie

9. Email Marketing

If you subscribe to our newsletter, we may send updates or promotions.
You can unsubscribe at any time using the link in the email or by contacting us.

10. Security

We take reasonable steps to protect your information, including encryption, secure servers and Shopify’s built-in security measures.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how we use your data, contact us:

Email: office@finesttouch.ie
Phone: 089 489 6533
Address: 15B Togher Industrial Estate, T12R201 Cork