Shipping & Returns

Last updated: 25/Nov/2025

Processing Time 

Orders are processed within 1 business day after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Fees 

Collection (Free)

You can collect your order for free from 15B Togher Industrial Estate, T12 R201 Cork. We will let you know when your order is ready for pickup. 

Pallet Shipping – €120 

We offer pallet delivery for a fixed fee of €120. 

Due to current market conditions and the recent bankruptcy of a major shipping provider, pallet shipping is the most reliable option available at the moment. 

Delivery Times 

We offer shipping within Ireland.  
Estimated delivery time: 7-14 business days.

Free Shipping

For any orders over €2000 we offer free shipping.

Delays 

Delivery times may vary due to factors outside of our control, such as customs delays, courier delays, or extreme weather.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info@finesttouch.ie within 5 business days, and we will assist you.

Contact

For any shipping questions, contact us at: info@finesttouch.ie.